The value triangle

The value triangle has three corners — fast, great and cheap.

  • Fast, because sometimes you value getting something quickly.
  • Great, because sometimes you value getting something of high quality.
  • Cheap, because sometimes you value getting something for a low prize.

Inexperienced customers often demand to get all three corners of the triangle, but this isn’t possible. You can only get two of them. Because something always got to give.

Some will tell their customers that they can provide all three, but this is more often than not a scam to get someone to buy something — often just once, because this isn’t exactly a model for repeat business.

When someone buys something based on the promise that it will be fast, great and cheap, they’re really setting themselves up for disappointment. Ultimately, they have themselves to blame for being naive.

If someone wants something great and fast, price has to come up.

If someone wants something great and cheap, deadlines must be generous.

If someone wants something fast and cheap, quality standards must be lowered.

Customers who refuse to face the value triangle will probably protest and blame you, but that doesn’t make them right. You’ll probably loose them as customers, but as they believe they can hurt you by “taking their business elsewhere”, you know the actual truth: Their business was never any good to begin with and they’re actually doing you a favour by choosing to hassle one of your competitors instead.

Source: Doktor Spinn

Giving up old dreams allow new ones to soar

After a really bad accident Janine couldn’t walk so she decided she should learn to fly. It’s an amazing and impressive story.

Cross-country skier Janine Shepherd hoped for an Olympic medal — until she was hit by a truck during a training bike ride. She shares a powerful story about the human potential for recovery. Her message: you are not your body, and giving up old dreams can allow new ones to soar. Doctors didn’t expect her to recover. But she not only learned to walk again — she learned to fly.

Video: A broken body isn’t a broken person

You can watch her presentation below or on YouTube A broken body isn’t a broken person.

The Four Agreements

Be impeccable with your word.

Speak with integrity.
Say only what you mean.
Avoid using the word to speak against yourself or to gossip about others.
Use the power of your word in the direction of truth and love.

Don’t take anything personally.

Nothing others do is because of you.
What others say and do is a projection of their own reality, their own dream.
When you are immune to the opinions and actions of others, you won’t be the victim of needless suffering.

Don’t make assumptions.

Find the courage to ask questions and to express what you really want.
Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama.
With just this one agreement, you can completely transform your life.

Always do your best.

Your best is going to change from moment to moment; it will be different when you are healthy as opposed to sick.
Under any circumstance, simply do your best, and you will avoid self-judgment, self-abuse and regret.

Don Miguel Ruiz, The Four Agreements: A Practical Guide to Personal Freedom

Surround yourself with the right people

It does matter who you have around yourself.

Surround yourself with people who make you happy. People who make you laugh, who help you when you’re in need. People who genuinely care. They are the ones worth keeping in your life. Everyone else is just passing through.

Surround yourself with the dreamers and the doers, the believers and thinkers, but most of all, surround yourself with those who see the greatness within you, even when you don’t see it yourself.
Edmund Lee

Listening matters!

Conscious listening is important, especially in conversations. Paying full and undivided attention to the person you’re talking with makes a huge difference.

In our louder and louder world, says sound expert Julian Treasure, “We are losing our listening.” In this short, fascinating talk, Treasure shares five ways to re-tune your ears for conscious listening — to other people and the world around you.

Julian’s fifth way of listening is an acronym worth remembering:
R as in Receive.
A as in Appreciate.
S as in Summarize.
A as in Ask.

Video: Julian Treasure: 5 ways to listen better

Watch the video below or at TED: Julian Treasure: 5 ways to listen better


How to Write a Professional Bio For Social Media

A question that both clients and I myself wrestle with is how to best write bios for social media. In some social media, like Twitter, there are restrictions and limited space while others offer “unlimited” space. Either way, it’s all about capturing the readers and get your message through. You need a hook and to tell the readers what’s in it for them.

When talking about how to write bios I mention three things you need to get across: what you deliver, your skills and something about yourself.

A professional bio on a social network is an introduction – a foot in the door so your potential audience can evaluate you and decide if you’re worth their time.

That’s a brilliant summary. Read about six rules for a foolproof bio in the excellent post over at Buffer: How to Write a Professional Bio For Twitter, LinkedIn, Facebook & Google+. There are some really great comments too.

Credit: I found the Buffer-post through How to write a professional bio for Twitter, LinkedIn, Facebook, and Google+ which is a re-post of the Buffer-post.

The Mental Leap

I had four core websites, two in English and two in Swedish. One in each language is for business, the other ones are for myself. It turned out that there was a larger overlap in topics relevant for my business and personal sites. At times I had (created) problems with where to post.

In October 2013 a new project popped up. It resulted in a new website, The Mental Leap, which is about change, growth and related topics. In addition to what The Mental leap project itself will result in over time it solved my problem with overlapping topics. From now on they will end up on the Leap site. I will also move older posts there, when I have some spare time.

You find links to all my sites and social media at My sites and profiles.

There are many more hills to climb

Here is a great quote from Nelson Mandela

I have walked that long road to freedom. I have tried not to falter; I have made missteps along the way. But I have discovered the secret that after climbing a great hill, one only finds that there are many more hills to climb. I have taken a moment here to rest, to steal a view of the glorious vista that surrounds me, to look back on the distance I have come. But I can only rest for a moment, for with freedom come responsibilities, and I dare not linger, for my long walk is not ended.
Nelson Mandela

This is a description that fits well on personal development. There’s always another hill to climb. An important lesson in life is that we shall enjoy and celebrate what we have achieved. Nelson Mandela put it well, “I have taken a moment here to rest, to steal a view of the glorious vista that surrounds me, to look back on the distance I have come.”

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